How to Upgrade SMA-Q Smartwatch Firmware

I’ve started testing SMA-Q smartwatch, and so far I’ve had lots of issues with Bluetooth connectivity. The watch can rarely pair with my Android smartphone, and I was unable to enable features like Anti-lost and Sedendary alerts as the app would always report there was no connection. The company has sent me instructions to upgrade the firmware, and it seems to have improved things a little.

So first you need to install SMA Services app by scanning the QR code on the user’s manual, or download the apk by following this link. Once this is done you can register, or skip registration. Now go to Setting, and select Connect watch.

Click to Enlarge
Click to Enlarge

You should see a circle as on the left side above reading Searching watch, then Bluetooth Connecting, before seeing a message the connection was successful. You’ll probably them want to tap on Upgrade app, before tapping on Firmware upgrade (local version 1.0.0) which will show the screenshot in the middle. Simply press the right button (meaning OK), and the third screenshot will appear. At this stage, turn off your watch by pressing the back button for a few seconds, then press the Confirm (middle right) and back button simultaneously until a rainbow like pattern shows in the screen of the watch. Now press the right button (meaning start), the watch screen should turn red, and the app should show the progress of the file transfer.

SMA-Q_Watch_Firmware_UpdateYou’ll get a success message in the watch once the transfer is complete, and the watch screen will stay red. Now press the back button to turn on the watch. You should be able to connect to the watch (be patient as it may easily take 20 to 30 seconds), and notice the firmware has been upgraded to 1.2.2, or whatever version is available at the time of the update.

Click to Enlarge
Click to Enlarge

After the upgrade I was also able to enable Anti-lost and Sedentary, which I had never manged to do with the older firmware. I’ll see how it goes…

You can also watch the embedded video below which shows the whole process of updating the firmware and pairing the watch and the phone.

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screetch
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screetch

Can you make a post with teardown product?
thank you

kw
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kw

Hi, does it work with Whatsapp notification?

butterfly
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butterfly

the feeling after using the watch is so terrible. the apk is killed all the time and need to log in every time I open the apk.
I have no way to log in with my tel number. I regret to buy the watch.

butterfly
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butterfly

@butterfly
also the battery dose not perform well as you said ,it drops 25% just in 8 hours .I remember the ad said it can support 30 days.
the waterproof is degraded all the time ,from IP67 to IP 66 and when I get the watch ,it turn out to be a IP65,

the waiting time is so horrible, about a month after the deadline promised ,I just get a product of so poor quality, I have to say it a big mistake to buy it.

Paul
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Paul

CNX, firmware is where you’d expect it: in assets/ in apk. There’re also some MCU HEX files in res/raw/. sma05_v1.4.2.bin in the latest apk is of exactly 0x50000 size, but no strings inside, not a valid ARM/Thumb, binwalk is also dumb on it.

So, please crack it open once you’ve played with it – let’s see what hardware sucks – some new or same old one. (Well, any low-power 2.4GHz RF is highly unstable, including BLE, so any software should be ready to reconnect early and often. Not doing that is software problem.)

Kim Fischer
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Kim Fischer

I got my watch today, so far no issues. I would email them at [email protected] she has been very helpful in getting my watch ordered and shipped.

Paul
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Paul

@cnxsoft : teardown, teardown!

Actually, it’s horrible of course. I skipped buying this, instead suggested it my brother. What a shame, will now have to buy it from him. I more and more feel that I’m getting fed up with these chinese wonders.

Salim
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Salim

Bluetooth of the watch not working

Manuel
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Manuel

I got one yesterday but Bluetooth is mit connecting. it is not shown in devices list an the sma App can not connect to watch.
in Settings of the Watch i have Firmware Main 1.4 and BLE 0.0 / anyone can help?