MXQ-4K RK3229 TV Box Firmware Update – March 8, 2016

MXQ-4K is one of the first TV boxes based on Rockchip RK3229 processor, and while it promised a lot with regards to high bitrate 4K H.265, H.264 and VP9 videos, it failed it deliver when I tested some videos from a USB hard drive, and its Antutu score varies from 12,000 to 19,000 depending on the ambient temperature…  The company has now released a new firmware, albeit without any changelog.

Click to Enlarge
Click to Enlarge

The build number is rk322x-eng 4.4.4 KTU84Q eng.hotack.2016.03.08.102208 test-keys meaning it was build on March 8, 2016. There are about three apps for OTA firmware update in the January firmware, but none of them worked, so I had to update firmware using the “USB OTG” method, meaning all your settings and apps will be wiped out, so if you don’t have a backup, be prepare to re-install everything.

So first, you’ll need to download the firmware (MXQ-4K_ota_20160308.zip), and extract it.

I struggled to get the device recognized by my computer, and it appears that “Connect to PC” and possibly “USB debugging” must be enabled in Android before going ahead with the firmware update… I did this in Linux, but you can also do it in Windows with the latest AndroidTool 2.33 and Driver Assistant 4.1.1.


I’ve done a quick test, and the video playback issued I had are still there either from my USB drive or the internal flash. One small improvement is that they increase the internal partition size to 1.44 GB instead of 0.98 GB previously. If you think it’s not large enough, you can follow the instructions to resize firmware partitions.

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Marko_vl
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Marko_vl

Great post. Then I will root before to make titaniums backups. With this update can you turn it on with the remote after gone in stand-by mode?

Mat
Guest
Mat

Hi, I’m struggling with this. Cant update firmware. Rockchip tool doesnt detect device. Could anyone post a detailed guide how to do it?

fubag
Guest
fubag

will this work for the MX4 box with rk3229?

Mat
Guest
Mat

@cnxsoft I did exactly that, and AndroidTool v2.33 shows a device with ADB connection (“Found One ADB Device”), but when loading the firmware on the second tab and clicking upgrade, it gives an error: “Match device type failed, stop running!”

Mat
Guest
Mat

@cnxsoft I finally got to upgrade the device. I will explain how:
1. Power on the device using only a USB A-to-USB A cable (you can make it yourself, no need to buy).
2. Enable “USB Debugging” and “Connect to PC” on the device.
3. Install drivers with DriverAssistant v4.1.1.
4. A device will show on Device Manager without driver, so force install manually on that device with rockchip driver inside DriverAssistant v4.1.1.
5. Open AndroidTool v2.33 (Check that it says a “Found a Loader Device”, go to second tab, load firmware, upgrade.
6. Be happy.

What a ride…

marko_vl
Guest
marko_vl

So, with AndroidTool is not necessary to turn on the MXQ with the toothpick method like in RK Batch Tool?
Wich method is better AndroidTools or RK BatchTool? Or are equivalents?

marko_vl
Guest
marko_vl

@cnxsoft
Ok, thanks!

Mat
Guest
Mat

@marko_vl @cnxsoft , no, you dont need to use toothpick o spdif, just follow my tutorial: http://www.cnx-software.com/2016/03/21/mxq-4k-rk3229-tv-box-firmware-update-march-8-2016/#comment-524146

Marko_vl
Guest
Marko_vl

Perfect

unitron
Guest
unitron

I’m stuck on the “Match device type failed, stop running!” in the android tool 2.3. Tried pressing the ‘switch’ button in the tool, but after that the device is not recognized anymore.

I can’t boot my device by using only the USB A to USB A cable (there is only a dimmed blue light), but I also need the power adapter to boot the box. Drivers are installed correctly since my laptop recognizes the box when pressing the ‘connect to pc’ in the settings.

namco
Guest
namco

Hi all.
Anyone tested any bluetooth usb dongle with this MXQ-4K??? any success? On my MXQ-4K (stock rom 20160302) all bluetooth dongle (which i have) doesn’t work.

Bruce
Guest
Bruce

@unitron
Stuck with the “Match device type failed, stop running!” message when trying to run the update. Any suggestions? Im at my wits end with this box

Bruce
Guest
Bruce

@cnxsoft
Exactly the same

Bruce
Guest
Bruce

Also, where does android tool say “found loader device” It gives me a message at the bottom saying “Found One ADB device”?

proublot
Guest
proublot

Hello,
I have the same problem “Match device type failed, stop running!” I can’t upgrade my MXQ 4K. The driver in my W7 64b is Android Composite ADB Interface v4.0.0.0 by Rockchip.

proublot
Guest
proublot

The update is OK with Ubuntu 🙂 thanks

namco
Guest
namco

DRM still no implenets in this rom ;/
My pay stream app says, that device dont support DRM 😐

unitron
Guest
unitron

After installing ubuntu on an old desktop, I finally managed to update the firmware.

After starting ubuntu:

Search for: terminal
Enter: git (to install git, if there is an error you need to update the packages)
Then you need to download the required tools from github.com/geekboxzone/utils
For convenience rename the IMG file to update.img
Then you can click and drag the ‘upgrade_tool’ to the terminal, then type ‘uf’ and after that click and drag the ‘update.img’ file to the terminal.

After that you need your box, remove all the cables, put the usb A-A cable first in your PC, press and hold the button in the SPIDF port with a toothpick, connect the usb cable at the back and plug quickly the power adapter in.

Since it is sometimes difficult to get in the recovery mode, it is recommended to have ‘…./upgrade_tool uf …./update.img’ in your clipboard so you can paste it at anytime in the terminal and press enter.

If you get an error ‘Creating Comm Object failed!’, you will need to enter this first in the terminal:
echo ‘SUBSYSTEM==”usb”, ATTR{idVendor}==”2207″, MODE=”0666″, GROUP=”plugdev”‘ | sudo tee /etc/udev/rules.d/51-android.rules

See: http://wiki.radxa.com/Rock/flash_the_image#Creating_Comm_Object_failed.21

After that, I managed to update the box succesfully. At first sight, it seems that the standby bug is solved.

MarkP
Guest
MarkP

@Mat
I had that – until I clicked onto the first tab at the top and selected ‘Switch’ .
I think that switches the software from read to write mode.
From that point, 5 minutes later it was working with the March firmware – and yes it now goes into and comes out of standby mode.

Baldhur
Guest
Baldhur

I tried updating mxq-4k rk3229 and box stopped working.
A very faint blue LED lights up but nothing happens, not even rockchip batch tools recognize the device.
Is there any way to solve this problem?
Anyone know a way to make this short circuit board?
Or some mode unbrinck this?
Please help me

Shanaka
Guest
Shanaka

I tried to flash my mxq-4k , it was recognized by pc by tooth pick method , then i loaded firmware then i pressed erase flash before pressing upgrade, and after its no longer recognized by pc, and i tried to conect it back to tv, it no longer works , and my android tool no longer recognize it on pc even after pressing with tooth pick , how can i get it back to recognize by android tool help please

MXQ
Guest
MXQ

Anyone tested new firmware update_rk3229_mxq4k_rtl8189_20160412?? Any Change log?

Daremo
Guest
Daremo

@fubag
It will work but crippled … you wont have wifi
Both device have diffrente cooms providers